Privacy Policy

Effective Date: January 1, 2025

At Mills Paint Pros, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you contact us, request an estimate, or use our services, we may collect personal details such as your name, email address, phone number, and home address.

  • Non-Personal Information: We also collect non-identifiable information such as browser type, device information, IP address, and browsing activity on our website to enhance user experience and improve site functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide customer support

  • To process and manage service requests and payments

  • To send you project updates, promotional offers, and marketing communications (with your consent)

  • To improve our website, services, and customer experience

  • To comply with legal obligations and resolve disputes

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors or email marketing platforms. These providers are required to keep your information confidential and secure.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, enforce our agreements, or protect our rights, property, or safety.

4. Data Security

We take reasonable measures to protect the personal information you provide from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and provide tailored content. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Privacy Rights

You have the right to:

  • Access, update, or correct your personal information

  • Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly

  • Request the deletion of your personal information (subject to legal restrictions)

To exercise these rights, please contact us at the details provided below.

8. Changes to This Privacy Policy

Mills Paint Pros reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please email us at: Allen@MillsPaintPros.com